Description: At Epoch Education, we bring together thought leaders, educators, lawyers, and change agents to transform how we talk about differences. Our online courses, workshops, coaching, and webinars provide individuals and institutions with the training and reso
Title: Contact Center Pipeline journal for contact center managers
Description: Contact Center Pipeline is an instructional journal focused on the specific needs and challenges of the contact center. Its sole purpose is to address the information needs of contact center professionals by providing relevant, actionable content to help